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Coaching Questionnaire

If you are coaching with Brigitte for the first time (or it's been more than 12 months), please complete this questionnaire and submit prior to our first coaching session. 

Click the button below to start.

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Question 1 of 14

Please provide the following information:
- Clinic/Salon name

- Your mobile number

- Clinic/website address

- Instagram url

- Facebook url

- Youtube channel url

Question 2 of 14

In as much detail as possible, tell me where you think your business is at right now. What’s working, what’s not working? What are you biggest pain points? Include the good, the bad and the ugly!

Question 3 of 14

List every employee (name), their role (trainee, therapist, receptionist, etc.) and the usual total weekly hours they work. If you work hands-on in the business, include only your hands-on hours. 

Question 4 of 14

Which skin care range/s do you retail and use in your treatments and why did you choose this/these particular range/s?

Question 5 of 14

How do you promote your offers or your business? (advertising, mailouts, organic social media, paid social media, newsletters, email). Please detail.

Question 6 of 14

Do you currently run a loyalty programme ie. a program where your clients get rewarded on their purchases ie. points or discount? 

If yes, please detail including whether working for you or not.

Question 7 of 14

Do you currently run a paid membership? 

If yes, please detail including whether working for you or not.

Question 8 of 14

What would you say are the strengths and weaknesses of your business and of you as a business owner? (Please list strengths and weaknesses separately)

Question 9 of 14

Please detail your wages strategy (ie. do you pay award, above award, commissions, incentives, rewards etc.)

Question 10 of 14

Do you have a Policies and Procedures Manual?  

If you do, what does it cover? How do you enforce it? Are you having any problems enforcing it? (please provide as much detail as possible) 

 

Question 11 of 14

List every area of concern you in your business and number them in order of priority.

Question 12 of 14

In Question 2, you answered where you are right now. 

Here I would like you to answer, where would you like to be in 12 months time?

 

Your answer should include things like....

What your business will look like?

How much is it making?

Wishlist ie. being off the tools, only working a certain number of days a week, employing a manager, receptionist or more therapists

etc. etc.

Question 13 of 14

Is there anything else you would like to share about your business? 

Question 14 of 14

THIS IS VERY IMPORTANT. In the email where you found the link to this assessment, an Excel file I need you to additionally fill in is attached. 

Once, completed, please upload the Excel file here

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