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Sending your team to product and treatment training are just two pieces of a bigger puzzle. Unless they learn to connect what they’ve learnt to...
> Retail sales
> Courses of treatments
> Providing the kind of skin results that means the client to will return to re-invest
> And be so loyal, they only have eyes for your business
...you’ll always end up with mediocre revenue at best.
High performance in a skin clinic or salon is a SYSTEM. There is a highly effective way to do it AND not come off as pushy.
The system is combining skill and knowledge to strategy. The kind of strategy not taught at beauty school. The system has integrity. Nothing is sold that the client DOES NOT need and yet nothing is missed that the client DOES need and is not sold.
- The Most Intensive, Results-Driven, Productivity Programme for Skin Clinics and Salons
You want high performance and surpass industry the benchmarks?
Then you need an effective full-proof training system that trains your therapists to:
(1) Handle the information on New Client Consultation Form and use it to double their productivity with a new client
(2) Retail without being pushy. So much so that it ends up that the client is ‘buying’ rather than the therapist ‘selling’
(3) Successfully Upsell and Cross Sell
(4) Sell courses or programmes of treatments rather than just one treatment at a time
(5) Recall and follow up their clients relevant to further increase the client’s investment in their skin
(6) Perform an EFFECTIVE skin consultation and write a skin prescription that can be filled and within a month or two resulting in the clients coming in regularly and purchasing and repurchasing their homecare
(7) Rebook clients with an 85% plus success rate
(8) Fully understand what is expected from them, why it’s expected from them and understand that if their duty of care is not met, their productivity is not at least $120/hour ($4860/week), then understand that they are not a financially viable to the business
The programme is fully transcribed. This means that for every video, you’ll also be able to download word-for-word transcripts! In the past, this was only available as a slide deck. No more frantic note taking. You have the luxury of watching the videos without such a worry!
As an added bonus, you will receive a Productivity Tracking Report template to track your team’s productivity throughout the programme. The template breaks down retail, treatment and rebooking rates for each therapist. You plug in the figures and the template works it all out for you. It even automatically accumulates all the information to show you how overall productivity is tracking. The template is accompanied by a comprehensive video explaining how to use it and how to address progress with your team members.
I normally don’t give out Money Back Guarantees mostly because I’m so confident that my trainings don’t require it however, if you feel like you need one, then here it is.
If within 14 days, you don’t think the Team Member Development Programme is exactly what is going to turn around your therapist’s productivity (no matter where it is now), then simply email me [email protected] and I will refund your full payment, no questions asked.
* This price applies ONLY to businesses that have purchased the full online programme before and would like go take their team formally through the 10 week journey again. Price includes access for 10 weeks