Stop carrying every business decision alone.
A private growth partnership for skin clinic and beauty salon owners who want stronger numbers, better team performance and healthier profit.
"This is not a 'how are you feeling this week?' coaching model. This is numbers-first, strategy-second, implementation-always."
This is not coaching based on guesswork.
Every week starts with the numbers. Before we get into ideas, feelings, team issues, marketing decisions or what happened that week, we begin by looking at your Productivity and Tracking Report.
They show us whether productivity is improving, whether your therapists are producing enough, whether retail is strong, whether rebooking is happening and whether the hours you are paying for are generating the revenue they need to.
This keeps our coaching sessions grounded in what is actually happening in the business — not instinct, not hope, not the loudest problem of the week.
- Whether productivity is actually improving week on week
- Whether your therapists are producing enough revenue relative to their cost
- Whether retail is strong enough or consistently falling short
- Whether rebooking is happening at the rate it needs to
- Whether the hours you are paying for are generating the revenue they should
- Whether your team is moving toward the benchmarks or further away
- Where the profit is leaking and which lever to pull first
You do not need more information. You need the right decision at the right time.
You need someone beside you who can look at the business with you and help you work out what actually needs to happen next.
Wages, productivity & retail
Reviewing wages, productivity ratios, retail performance, rebooking rates and client retention against your benchmarks.
Promotions & campaigns
Reviewing a promotion, campaign, email, landing page, ad content or booking pathway — and improving it.
Performance & leadership
Working through team performance, therapist accountability, sales language, consultation standards and leadership decisions.
Finding the real issue
Slowing everything down to identify what is actually happening instead of reacting to the loudest problem in front of you.
This is for the owner who is done winging it.
You own a skin clinic or beauty salon and you know the business could be performing better. The problem is not the business. It is that you have been carrying every decision alone, without a clear picture of what is actually happening inside the numbers.
This is for the owner who is ready to stop guessing and start running the business with proper numbers, structure and accountability.
Your Profit and Performance Diagnostic
Before we decide what needs to change, we need to understand the business properly. That is why we begin with a Profit and Performance Diagnostic.
You complete a detailed pre-coaching questionnaire and provide the numbers and information we need to see where the business is now. Then, during our first sessions together, we use that information to identify where the business is strongest, where it is leaking profit, where the team needs support and which priorities matter first.
The diagnostic is not about making you fill in forms for the sake of it. It is about making sure we are solving the right problem.
We may look at
- Revenue
- Treatment revenue
- Retail revenue
- Wages to revenue
- Therapist productivity
- Retail to treatment ratio
- Rebooking
- Client retention
- Capacity
- Cancellations
- Marketing and promotions
- Booking pathways
- Client journey
- Treatment planning
- Homecare prescribing
- Team structure
- Owner workload
- Systems and standards
Then every week, we track what matters.
Each week before your coaching session, you complete the Productivity and Tracking Report I provide as part of private coaching. This is the same style of tracking tool I normally include inside my paid training, but private coaching clients receive it as part of their coaching support.
We use it at the start of every session so we are not guessing what is happening in the business. From there, we know what needs to be coached, corrected, strengthened or prioritised next.
Private coaching clients receive the Productivity and Tracking Report as part of their coaching support. It helps every session begin with real numbers, not guesswork.
Private coaching with structure, support and follow-through.
Private coaching calls
Four private 60-minute Zoom coaching sessions each month. In five-week months you receive a bonus fifth session at no additional cost. For 2026, that gives you bonus sessions in January, May, July and October.
Every session starts with your numbers. Then we move into the strategy, decisions and actions that need to happen next.
You work directly with Brigitte
This is not a handover to a junior coach. This is not a group program where you hope your question gets answered.
You get my eyes on your business, my thinking beside yours and my accountability helping you follow through.
Private Google Drive coaching hub
Your own private Google Drive folder updated after every session — recordings, full transcripts with timestamps, detailed session recaps, team scripts written for your business, reviewed documents and relevant resources.
The value of the session does not disappear when the Zoom ends.
WhatsApp support
Business decisions don't only happen during a scheduled Zoom. Sometimes the difference between moving forward and stalling for another week is one clear answer.
Use it to check wording, send through completed action items, get feedback, clarify a decision or get unstuck before you lose momentum.
The Implementation Desk
Up to two hours of implementation support from me each month. Reviewing campaign copy, writing or polishing emails, improving landing page wording, creating team scripts, building tracking sheets, reviewing ad content or improving policy wording.
It is designed to close the gap between "we should do that" and "it's done."
Flexibility to include your team
Private coaching is primarily for you as the business owner. However, if there is something you would like me to explain, teach or reinforce directly with your team, we can use part of a coaching session for that.
Some owners prefer to keep every session private. Others like their team to hear certain expectations directly from me. We decide together.
Example of a private coaching Session Recap. Every session is documented so you leave with clear decisions, action items and next steps.
About your Session Recaps.
After each coaching session, you receive a detailed written Session Recap.
This is not a few casual dot points. It captures what we discussed, what was decided, what needs to happen next, what you are responsible for and what I am responsible for.
Because a great coaching call is only valuable if the work gets implemented afterwards. Your Session Recap gives you the plan in writing so you can keep moving between sessions without trying to piece everything together from memory.
What changes when the right support is beside you.
When I first started working with Brigitte, my business was primarily a laser clinic focused on hair removal, competing in a price-driven market and struggling with profitability. Client retention was nearly nonexistent. I knew we had to shift, but had no idea how to make it happen. With Brigitte's coaching, we completely transformed into high-performance skin clinics. She trained me and my team to deliver extraordinary results and build strong client loyalty. The difference has been life-changing. We're highly profitable, retention has skyrocketed, and the business is thriving in ways I never thought possible. If you want real, lasting success in this industry, working with Brigitte is hands down the best decision you'll make.
I have been coached by Brigitte since 2019 and cannot recommend her highly enough. Being a business owner is hard, and having someone like Brigitte alongside you is truly invaluable. In 2025, I moved into private coaching to place greater focus on the skin side of my business without losing sight of my existing model. Her approach focuses on making smart decisions and implementing the exact steps needed to build a profitable business. She is a powerhouse of knowledge who never stops educating herself. She provides clarity when I'm overwhelmed, challenges my decision-making, and holds me accountable to our plans. Brigitte doesn't just coach. She listens and supports both me and my team every step of the way.
Private coaching is $1,500 per month.
Month to month · No lock-in contract · Cancel with 3 business days' notice
Everything included
- ✓Four private 60-minute coaching sessions per month
- ✓Bonus fifth session in five-week months
- ✓Profit and Performance Diagnostic at the start
- ✓Weekly Productivity and Tracking Report review
- ✓Direct access to Brigitte — no junior coaches
- ✓WhatsApp support between sessions
- ✓Private Google Drive coaching hub
- ✓Session recordings and full transcripts with timestamps
- ✓Detailed written session recaps after every call
- ✓Up to two hours of implementation support per month
- ✓Flexibility to include your team when appropriate
- ✓Selected templates, resources and course access
Questions answered.
Is there a minimum commitment?
No. Private coaching is month to month. You can cancel anytime with three business days' notice.
Do we really look at numbers every week?
Yes. Your Productivity and Tracking Report is completed weekly and every session begins by reviewing it. This keeps the coaching grounded in what is actually happening in the business.
What if I don't know all my numbers yet?
That is completely fine. We start with what you have. Part of the coaching process is helping you understand which numbers matter and how to use them to make better decisions.
What happens if I miss a session?
Weekly coaching creates momentum, but things come up. If you miss a session, it can be carried over.
Do I keep my recordings and notes if I stop coaching?
Yes. You will continue to have access to your Google Drive folder after coaching ends.
Can my team join some sessions?
Yes, when it makes sense. Some calls are best kept private. Others are useful for team rollout, scripting or accountability conversations. We decide together based on the topic.
Is this private or group coaching?
This is private coaching. You are not joining a group program. You are not being handed to a support coach. You work directly with Brigitte, every session.
Do the implementation hours roll over?
No. The two hours are a monthly inclusion and do not roll over. They are there to help you keep momentum and get important work across the line.
You don't need to carry every decision alone.
If you are ready to make stronger decisions, improve your numbers, lead your team properly and build a business with more structure, stronger retention and healthier profit — private coaching is for you.
