Stop carrying every business decision alone.
A private growth partnership for skin clinic and beauty salon owners who want stronger numbers, better team performance and healthier profit.
Private coaching for skin clinic and beauty salon owners who want stronger numbers, better team performance, higher client retention and a clearer plan they’ll actually implement.
Investment: $1,500 per month
Month to month. No lock-in contract.
Numbers first. Strategy second. Implementation always.
Weekly private coaching with direct support, written recaps and clear action items so the work keeps moving after the Zoom ends.
This is not coaching based on guesswork.
Every week starts with the numbers.
Before we get into ideas, feelings, team issues, marketing decisions or what happened that week, we begin by looking at your Productivity and Tracking Report.
Because your numbers tell us what is really happening.
- They show us whether productivity is improving.
- They show us whether your therapists are producing enough.
- They show us whether retail is strong enough.
- They show us whether rebooking is happening.
- They show us whether the hours you’re paying for are producing the revenue they need to produce.
- They show us whether your team is moving closer to the benchmarks or further away from them.
And they keep our coaching sessions grounded in what is actually happening in the business.
This is not a “how are you feeling this week?” coaching model.
This is a numbers-first, strategy-second, implementation-always coaching partnership.
You do not need more information. You need the right decision, at the right time.
You need someone beside you who can look at the business with you and help you work out what actually needs to happen next.
Some weeks, that will mean looking at wages, productivity, retail, rebooking or retention.
Some weeks, it will mean reviewing a promotion, campaign, email, landing page, ad content or booking pathway.
Some weeks, it will mean working through team performance, therapist accountability, sales language, consultation standards or leadership decisions.
Some weeks, it will mean slowing everything down so we can identify the real issue instead of reacting to the loudest problem.
This is for the owner who is done winging it
You own a skin clinic or beauty salon and you know the business could be performing better.
You might be:
- Working too much in the business and not enough on the business.
- Carrying too many decisions alone.
- Unsure which issue to fix first.
- Frustrated that your therapists are not producing enough.
- Worried your wages are too high.
- Disappointed by low retail sales.
- Concerned your clients are not rebooking consistently.
- Spending money on marketing but not sure what is converting.
- Running promotions without enough structure, tracking or follow-through.
- Feeling like the business still depends too heavily on you.
- Wanting stronger profit, better team performance and a more retained client base.
Your Profit and Performance Diagnostic
Before we decide what needs to change, we need to understand the business properly.
That’s why we begin with a Profit and Performance Diagnostic.
You will complete a detailed pre-coaching questionnaire and provide the numbers and information we need to see where the business is now.
Then, during our first sessions together, we use that information to identify where the business is strongest, where it is leaking profit, where the team needs support and which priorities matter first.
- Revenue
- Treatment revenue
- Retail revenue
- Wages to revenue
- Therapist productivity
- Retail to treatment ratio
- Rebooking
- Client retention
- Capacity
- Cancellations
- Marketing and promotions
- Booking pathways
- Client journey
- Treatment planning
- Homecare prescribing
- Team structure
- Owner workload
- Systems and standards
The diagnostic is not about making you fill in forms for the sake of it. It is about making sure we are solving the right problem.
Then every week, we track what matters.
Each week before your coaching session, you complete the Productivity and Tracking Report I provide as part of private coaching.
This is the same style of tracking tool I normally include inside my paid training, but private coaching clients receive it as part of their coaching support.
We use it at the start of every session so we are not guessing what is happening in the business.
From there, we know what needs to be coached, corrected, strengthened or prioritised next.
Private coaching clients receive the Productivity and Tracking Report as part of their coaching support. It helps every session begin with real numbers, not guesswork.
Private coaching with structure, support and follow-through.
Weekly private coaching calls
You receive four private 60-minute Zoom coaching sessions each month.
A little extra in five-week months: Private coaching includes four sessions most months, but in five-week months, you receive an extra private coaching session at no additional cost.
For 2026, that gives you bonus sessions in January, May, July and October. Bonus sessions are used within the bonus month and do not roll over.
These are working sessions focused entirely on your business.
We may use them to review numbers, work through strategy, plan campaigns, review team performance, build scripts, improve systems, solve client retention issues, sharpen offers or help you make decisions you have been sitting on for too long.
Each session starts with your numbers. Then we move into the strategy, decisions and actions that need to happen next.
Direct access to Brigitte
You work directly with Brigitte Benge.
This is not a handover to a junior coach.
This is not a group program where you hope your question gets answered.
This is private coaching with the person whose experience, benchmarks, frameworks and industry knowledge you are investing in.
You get my eyes on your business, my thinking beside yours and my accountability helping you follow through.
Your private Google Drive coaching hub
You receive your own private Google Drive coaching hub.
This becomes the central place for your coaching materials, session recordings, transcripts, reports, templates, reviewed work and resources.
After each session, your folder is updated so everything connected to your coaching is kept in one place.
- Session recordings
- Full transcripts with timestamps
- Detailed written session recaps
- Resources and templates where relevant
- Reviewed documents
- Team scripts written for your business
This means the value of the session does not disappear when the Zoom ends.
You can go back, revisit decisions, share relevant pieces with your team and keep moving without needing to rewatch the entire session.
WhatsApp support between sessions
Business decisions don’t only happen during a scheduled Zoom call.
That’s why you also have WhatsApp support between sessions. Sometimes the difference between moving forward and stalling for another week is one clear answer.
Use it to check wording, send through completed action items, get feedback, clarify a decision or get unstuck before you lose momentum.
WhatsApp support is designed to support the work we’re already doing inside your coaching sessions, not replace the coaching sessions themselves.
If something new comes up that needs deeper thinking, strategy or a longer conversation, we’ll add it to the agenda for your next coaching session.
About your Session Recaps
After each coaching session, you receive a detailed written Session Recap.
This is not a few casual dot points.
It captures what we discussed, what was decided, what needs to happen next, what you are responsible for and what I am responsible for.
This is where clarity gets protected.
Because a great coaching call is only valuable if the work gets implemented afterwards.
Your Session Recap gives you the plan in writing so you can keep moving between sessions without trying to piece everything together from memory.
Example of a private coaching Session Recap. Every session is documented so you leave with clear decisions, action items and next steps, not just a recording you may never rewatch.
Flexibility to include your team when needed
Private coaching is primarily for you as the business owner.
However, if there is something you would like me to explain, teach or reinforce directly with your team, we can use part of a coaching session for that.
This can be useful when you are rolling out a new standard, introducing a new process, improving rebooking, strengthening retail prescription, launching a promotion or clarifying performance expectations.
This is completely optional.
Some owners prefer to keep every session private. Others like their team to hear certain expectations directly from me.
We will decide what makes sense based on what you need and what you are comfortable with.
The Implementation Desk
Each month, you also receive up to two hours of implementation support from me.
You can use this support for things like:
- Reviewing campaign copy
- Writing or polishing emails
- Improving landing page wording
- Creating team scripts
- Creating client communication
- Writing internal documents
- Reviewing ad content or offers
- Creating tracking sheets
- Preparing team training resources
- Improving policy wording
- Building simple implementation tools
This is not designed to replace your admin team or marketing team.
It is designed to help you close the gap between “we should do that” and “it’s done.”
What changes when the right support is beside you.
“The difference has been life-changing.”
When I first started working with Brigitte, my business was primarily a laser clinic focused on hair removal, competing in a price-driven market and struggling with profitability. Client retention was nearly nonexistent. I knew we had to shift, but had no idea how to make it happen.
With Brigitte’s coaching, we completely transformed into high-performance skin clinics. She trained me and my team to deliver extraordinary results and build strong client loyalty. The difference has been life-changing. We’re highly profitable, retention has skyrocketed, and the business is thriving in ways I never thought possible.
If you want real, lasting success in this industry, working with Brigitte is hands down the best decision you’ll make.
“She provides clarity when I’m overwhelmed.”
I have been coached by Brigitte since 2019 and cannot recommend her highly enough. Being a business owner is hard, and having someone like Brigitte alongside you is truly invaluable.
In 2025, I moved into private coaching to place greater focus on the skin side of my business without losing sight of my existing model. Her approach focuses on making smart decisions and implementing the exact steps needed to build a profitable business.
She is a powerhouse of knowledge who never stops educating herself, from understanding changes in buyer behaviour and therapist performance to keeping up with the latest marketing trends. She provides clarity when I’m overwhelmed, challenges my decision-making, and holds me accountable to our plans. Brigitte doesn’t just coach. She listens and supports both me and my team every step of the way.
Private coaching is $1,500 per month.
per month, month to month.
- Four private coaching sessions each month, plus a bonus fifth session in selected five-week months.
- Weekly review of your Productivity and Tracking Report.
- Profit and Performance Diagnostic at the start.
- Direct access to Brigitte.
- WhatsApp support between sessions.
- Private Google Drive coaching hub.
- Session recordings.
- Full transcripts with timestamps.
- Selected templates, resources and course access.
- Flexibility to include your team when appropriate.
- Up to two hours of implementation support each month.
There are no lock-in contracts.
Private coaching is month to month. You can cancel anytime with three business days’ notice.
Before you start
Is there a minimum commitment?
No. Private coaching is month to month. You can cancel anytime with three business days’ notice.
Do we really look at numbers every week?
Yes. Your Productivity and Tracking Report is completed weekly and we begin each session by reviewing the numbers.
This keeps the coaching grounded in what is actually happening in the business.
What happens if I don’t know all my numbers yet?
That’s okay. We start with what you have.
Part of the coaching process is helping you understand which numbers matter and how to use them to make better decisions.
What happens if I miss a session?
Weekly coaching creates momentum, but I understand things come up.
If you miss a session, it can be carried over.
Do I keep access to my recordings and notes if I stop coaching?
Yes. You will continue to have access to your Google Drive folder.
Can my team join some sessions?
Yes, when it makes sense.
Some calls are best kept private between you and me. Others may be useful for team training, rollout, scripting, accountability or performance conversations.
We decide what works best based on the topic.
Is this private coaching or a group program?
This is private coaching.
You are not joining a group program. You are not being handed over to a support coach. You are working directly with Brigitte.
Do the implementation hours roll over?
No. The two hours are a monthly bonus and do not roll over.
They are there to help you keep momentum and get important work finished.
You don’t need to carry every decision alone.
If you’re ready to make stronger decisions, improve your numbers, lead your team properly and build a business with more structure, stronger retention and healthier profit, private coaching is for you.
You need the right person beside you, asking the right questions, reading the numbers properly, challenging the right things, documenting the plan and keeping you moving until the business changes.
