Not Your Average Blog

Don’t you just hate it when you click on a tantalising blog headline and the content inside just doesn’t measure up? You were on the brink of your seat ready for answers and then you find nothing but a whole lot of filler content that could’ve been written by your eccentric cousin, Bertha. Well, you’ll never have to worry about those sorts of tactics here. I pack my posts with readable, usable content that actually makes your life better. My headlines are a promise of what’s to come, so when you commit to that click, you’ll be rewarded with strategies and tips you can apply straight away. If that sounds good, go on with your bad self....click on a blog now.

POST-MORTEM ON DISCOUNTED GIFT VOUCHER PROMOTIONS business profitability promotions

A business owner recently asked me what I thought of gift voucher promotions like, ‘Upvalue Your GVs by 25%’ for special occasions like Christmas, Valentine’s...

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THE CASE FOR SCRUBS FOR BEAUTY AND SKIN PROFESSIONALS business employees for therapists

I’ve just come back from a doctor’s appointment (all good, thanks for asking), and I couldn't help but notice the nurses’ scrubs and I immediately felt...

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WHY THESE HOURLY TARGETS ARE THE ONLY WAY TO MAXIMISE THE PERFORMANCE OF YOUR THERAPISTS accountability business employees profitability

So the new award rates for beauty therapists in Australia has just been released. And it’s a BIG increase. Plus, Superannuation has gone up to 11% (and will continue to...

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YOUR BEAUTY SALON OR SKIN CLINIC IS EITHER REMARKABLE OR INVISIBLE business mindset profitability

“You’re either a Purple Cow or you’re not. You’re either remarkable or invisible. Make your choice.”
– Seth Godin - business genius and...

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WHEN IS THE SALE OF A COURSE ATTRIBUTED TO THE THERAPIST? business incentives productivity

There's a very good reason why I don't support attributing the sale of a course to therapists at the time of the purchase and it’s important your team understand...

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YOUR BOOKING POLICY COULD USE A TEMPORARY ADJUSTMENT business covid-19
Let's Get Real About What Securing an Appointment Time Means

Nadia booked in for the ABC skin treatment on Thursday at 10 am. The ABC skin treatment is $145 and it takes 1 hour...

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A POST-PANDEMIC RECRUITMENT CRISIS business covid-19

When you ask any beauty salon, skin clinic, or medspa owner what their biggest business challenge is, 9 times out of 10, they say it has something to do with their employees....

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6 CASH-FLOW-FLOWING IDEAS FOR BLACK FRIDAY/CYBER MONDAY business promotions

Black Friday has always been the biggest shopping day in the US but did you know that in Australia, Black Friday is now competing with Boxing Day as our biggest shopping event?

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When A Promotion is not the Answer to Quiet Books accountability business leadership team training

What business are you in? I assume you’re in the business of providing, young skin, clear skin, firm skin, healthy skin; great skin. Great skin has a beginning, but it...

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Using a Rise in Treatment Prices to Generate More Revenue business promotions

Now I shouldn’t have to remind you that your treatment prices need to increase once a year. Everything else in your business does; the cost of the products you sell and in...

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When Offers are Just WRONG! business for therapists promotions

I’ve been coaching the beauty industry for over fifteen years. And in that time, I have deliberately taken the focus away from marketing and placed more on helping salon...

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Who Does the Sale Belong To? business for therapists productivity

If you’re running an incentive programme to motivate employees to higher productivity and client retention (and I recommend you do), then it’s important to establish...

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6 Reasons You Shouldn't Stock More than One Skincare Range business profitability

The question of whether to stock one or more skincare ranges is an important one and needs to be answered from a business assessment, not from an emotional one. In other words,...

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Are Great Leaders Born or Made? business how tos leadership

PLUS 3 strategies you can put in place immediately to test yourself out

Bit of a leading question hey? Of course, they’re made! If only great leaders were born that way,...

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The Elusive Time Management Conundrum business productivity

I received a question from Shanara Nettlefold from Indulge Beauty Co. on the Morning Peninsula in Victoria, and as it’s about something many struggles with, I thought I...

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